At OceanWise we pride ourselves on giving the customer a great support experience.

Whatever issue you may experience relating to our products and services please get in touch using one of the methods below

Online Portal:

Through the Portal you can make new and track existing support requests, search our Knowledge Base for the answers to your questions and get Remote Support for local assistance. The Portal is available to all customers with valid Support and Maintenance or a current Data Licence. If you are an existing customer but don’t currently have access to the Portal then please contact us to request a login



+44 (0) 1420 768262

Visit our Downloads section for Sample Data, User Guides, Brochures and software updates (requires login).